Welcome to MixUp! Your trust is important to us, and we’re committed to protecting your privacy. By using our services or participating in our events, you agree to the practices outlined in this Privacy Policy. Please read it carefully.
To provide the best possible experience, we may collect the following types of information:
- Personal Information: Name, email address, phone number, and other information you provide during registration.
- Event-Specific Information: Preferences, interests, or hobbies that help us create groups.
- Payment Information: Billing details when purchasing tickets (handled securely by third-party payment processors).
- Technical Information: IP address, browser type, and usage data when accessing our website or app.
We use your information to:
- Organize and facilitate events.
- Communicate with you about events, updates, or changes.
- Improve our services and tailor them to your interests.
- Ensure compliance with our Terms and Conditions.
We prioritize your privacy and will not sell or rent your personal information to third parties. However, we may share information under these circumstances:
- Event Coordination: Limited information shared with venues or service providers (e.g., reservation details).
- Legal Obligations: If required by law, court order, or to protect our rights, we may disclose necessary information.
- Consent: When you explicitly agree to share information with a third party.
We take reasonable steps to protect your information, including:
- Encryption of sensitive data.
- Regular security audits of our systems.
- Restricting access to personal data to authorized personnel only.
However, no method of transmission over the Internet or electronic storage is completely secure. By using MixUp, you acknowledge and accept the following risks:
- Unauthorized Access: Despite our efforts, there is a risk that your information could be accessed by unauthorized individuals due to factors beyond our control, such as sophisticated cyberattacks or security vulnerabilities in third-party systems.
- Data Loss or Breach: While we implement protective measures, there remains the possibility of data loss or breaches resulting from human error, hardware failure, or unforeseen events.
- Interception During Transmission: Information transmitted over the internet, including emails and form submissions, may be intercepted by malicious actors.
By using our services, you accept these risks and agree that MixUp cannot be held liable for any loss, damage, or unauthorized access resulting from such incidents, except where required by applicable law.
To protect your privacy and security, you agree to:
- Use strong and unique passwords for your accounts.
- Keep your account information confidential.
- Notify us immediately of any unauthorized account access.
Our website and events may include links to third-party websites or services. We’re not responsible for their privacy practices, so we encourage you to review their policies.
You have the right to:
- Access the personal information we hold about you.
- Request corrections to inaccurate or incomplete data.
- Request deletion of your data, subject to legal or operational requirements.
- Opt-out of marketing communications at any time.
To exercise these rights, contact us at [admin@mixup.au].
We retain your data only as long as necessary for:
- Providing our services.
- Complying with legal obligations.
- Resolving disputes and enforcing our Terms and Conditions.
We may update this Privacy Policy from time to time. Changes will be posted on our website, and continued use of our services indicates your acceptance of the updated policy.
If you have any questions or concerns about this Privacy Policy, please reach out to us at [admin@mixup.au]. We’re here to help!